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Join AIGA DC for the 2021 DotGov Design Conference

Tuesday, May 18th

Design is a critical part of government — it touches services and experiences that are crucial to all of us as citizens. But it’s hardly without challenges. Rules and regulations, antiquated technologies, and bureaucratic roadblocks are just some of the issues that designers transforming public institutions overcome every day.

Why attend?

You’ll learn how to take your design skills upstream to influence policy and organizations

You’ll meet designers and decisionmakers working for the public good from all corners of the civic technology world

We’ll celebrate the triumphs of good work, from nonprofits to city government to federal agencies

Design isn’t just pushing pixels — it’s creating systems, processes, and products. So whatever your title or specialty, if you’re working to make things better in government, you’re one of us!


8–9am ET

Final call for event registration

9-9:15am ET


Welcome & Opening Remarks

Susan Taylor, DotGov Design Chair

9:15-9:45am ET

Opening Keynote
Prioritizing Empathy to Achieve Lasting Change

Presentation by Amy Wilson

10-11:30am ET

Track 1
Creating Accessible Content for Digital Government

Talk by Marian Avery and Kevin McLaughlin

Track 2

Lightning Talks

  • Transforming Technology the 10x Way
    Will Cahoe
  • Creating a People-centred Approach in Government Digital Services: Outside In or Inside Out?
    Premika PoSaw
  • Keeping Older Adults Housed Through Inclusive Design
    Adam Motiwala
  • Applying Lessons Learned from Estonia’s e-State Journey
    Joel Burke
  • Human Centered City Permitting
    Alex Johnston

Track 3
Journey Mapping Access to Justice

Workshop with Crystal Sprague

Track 4
Context-Aware Systems: Preparing for a Culture Shift in Data Design and Trust

Talk with Anjali Mehta and Cat Nikolovski

11:45am–12:45pm EST

Creative Lunch

Track 1

Digital Accessibility: A Crucial Ingredient of Ethical Civic Tech Design

Talk with Lainey Feingold

Track 2
Designing Inclusive + Effective Tech Sprints

Panel with Drew Zachary and Lorena Molina-Irizarry

Track 3
From 'For' to 'With' to 'By' People

Interactive panel with Michael Baskin, Larissa Johnson, and Susanne Brunhart-Wiggins

Track 4
Why Type Design Matters for Government

Talk with Eleni Beveratou

1–2:30pm ET

Track 1
The Content Strategy of Civil Discourse: Turning Conflict into Collaboration

Talk by David Dylan Thomas

Track 2
Transforming Government Services with Empathy

Lessons from the launch of with Aviva Oskow and Uchenna Moka-Solana

Track 3
The Readability of Government Information

A conversation with Gareth Ford Williams, Bruno Maag, David Bailey, and John F. Croston, III

Track 4
Eye Spy Design: CIA’s New Look

Talk by CIA's Office of Public Affairs

2:45–4:15pm ET

Track 1
Designing a Tech Talent Movement for the People, by the People

A panel featuring Jennifer Anastasoff, Michelle Shevin, and Clarice Chan

Track 2
Building Solutions and Empathy: Using Co-Creation with Government Personnel to Inspire Design and Improve Services

Panel hosted by Philip Freidhoff

Track 3
Shifting Power in Design

Talk by Sarah Fathallah

Track 4
Equity in Government Forms: Improving Federal Sexual Orientation and Gender Identity (SOGI) Data Collection

Talk by Danielle Thierry and Amy Paris

4:30–6pm ET

Track 1
Trauma-Informed Design for Public Service

A talk by Rachael Dietkus

Track 2
Lightning Talks

  • Increasing the Maturity of Your Org One Project at a Time
    Victor Udoewa
  • Making Accessibility More Approachable
    Scott Spector
  • Building Design Empathy Remotely
    Elyse Voegeli
  • An Overview of COVID-19 Dashboard
    Hunter Owens
  • Promoting Health Equity in COVID-19
    Elham Ali, Johanna Yi

Track 3
Together, Changing the Lyme Disease Status Quo

A panel featuring Dr. Kristen Honey, Ashleigh Axios, Alex Wilson, Bennett Nemser

Track 4
22 New Ideas for How the Government Can Wield Technology to Serve the Public

A panel featuring Nico Papafil, Will Cahoe, Amin Mehr, Sarah Crane, Natasha Bansgopaul

6:15–6:45pm ET

Closing Keynote
Designing Government Transformation (Why the mantra “the strategy is delivery” is not enough)

Presentation by Joy Bonaguro

6:45–7pm ET

Closing remarks

7-8pm ET

Social Hour
Meet the speakers & audience members

Sponsored by

The DotGov Design Conference is produced by AIGA DC, a 100% volunteer-run, 501(c)3 nonprofit organization. Major thanks to the following partners and sponsors for their support of the DC design community.

DotGov Design Sponsor


Impactful by design

We craft creative solutions and build technology products that improve the communities you serve.

Contributing Sponsor

Event Sponsor

Code of Conduct

AIGA DC is dedicated to providing harassment-free experiences for everyone, regardless of gender, gender identity, gender expression, sexual orientation, ability status, physical appearance, race, ethnicity, age, religion, or political affiliation.

We expect individuals who attend our events to also adhere to the National AIGA Code of Conduct.


All DotGov Design Conference sessions will have live closed captioning. If you need any additional accommodations to fully access the event, please fill out this accommodation request form or send an email to [email protected].

DEI Pledge

AIGA DC is committed to making Diversity, Equity, and Inclusion a core part of the chapter’s mission and all of our programming. *Learn more about the chapter's commitments around Diversity, Equity, Inclusion, and Accessibility AIGA DC Accessibility Statement

Made with Love in DC

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